1. Acceptance of Terms
By creating an account with Splasha, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. User Responsibilities
As a Splasha user, you agree to provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Service Providers
Service providers on Splasha are independent contractors, not employees of Splasha. They are responsible for the quality of their services, pricing, and compliance with all applicable laws and regulations. Splasha acts as a platform connecting service providers with customers.
4. Payments & Refunds
All payments are processed securely through our payment partners. Service providers set their own pricing. Refund policies are determined by individual service providers and must be clearly communicated to customers.
5. Account Termination
We reserve the right to suspend or terminate accounts that violate our terms, engage in fraudulent activities, or compromise the safety and security of our platform.
6. Content & Conduct
Users agree not to post inappropriate, offensive, or harmful content. All reviews and ratings should be honest and based on actual service experiences.
7. Limitation of Liability
Splasha shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the platform.
8. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the platform. Continued use of the service after such modifications constitutes acceptance of the updated terms.
9. Governing Law
These terms shall be governed by the laws of the Republic of South Africa. Any disputes arising under these terms shall be resolved in the courts of South Africa.
10. Contact Information
For any questions regarding these Terms of Service, please contact us at legal@splasha.co.za.